8hrs membership terms & conditions – Summer 2018

Billing

You are subscribing to a £48 membership fee every 28 days / 4 weeks on a rolling basis. Payments can only be made by credit/debit card.

Please note: we will not offer any refund or credit towards future membership payments for any unused hours from a current or previous billing cycle.

To end the membership all you need to do is cancel your card payment subscription online and the membership will finish at the end of the current billing cycle. You will receive an email after every payment and within the email is the option to “change or cancel your subscription”, click here to manage your subscription. Alternatively you can just write at any time to contact@londondrumstudio.com and we can cancel it for you.

Rescheduling

You can reschedule your sessions online on the website. When you cancel a session booked in the same billing cycle you will gain back one of your booking credits. You can then re-book in the session using up your credits as normal. It is important to note that you will lose the ability to reschedule sessions booked from a previous billing cycle. You can still cancel the session but you will find that when you cancel it you are not reimbursed with any booking credit to re-book.

Rescheduling is free and can be done up to 6hrs in advance. If you miss this window of time you can make a “Late Reschedule” booking up to 0hrs in advance at a charge of £3 per hour. All members benefit if rescheduling is done as soon as possible./p>

Holidays

The 8hrs Membership is designed to be flexible enough so that you can book your 8hrs at any point within the 28 days billing cycle. Plus its possible to even book as far as 14 days into the next billing cycle. Therefore you shouldn’t have any trouble fitting hours around holidays.

For longer holidays and extended breaks where this system may not be practical it may be more best to plan ahead and end the membership. You can always join back up again!

Extras

Members can book Extra Hours at any time at the Members’ flat rate of £6 per hour and can be booked up to 14 days in advance. A small selection of Vic Firth drum sticks are also available at £12 per pair. They can only be purchased online and collected from the stick cabinet at the studios.